Shipping policy

Free UK Shipping
We offer free shipping on all UK orders over £75.

Order Processing

  • Orders are processed Monday to Friday, excluding UK public holidays.

  • All orders ship from our UK warehouse (Northern Ireland).

  • We aim to dispatch all orders as quickly as possible. During busy periods, dispatch may take up to 3–7 working days.

  • Orders placed before 15:00 GMT may be dispatched the same working day, but this is not guaranteed, especially during busy periods.

Shipping Costs & Tracking

  • Shipping rates are calculated at checkout and vary based on your delivery address.

  • Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details (where available).

  • We are not responsible for delays caused by postal providers, customs agencies, or adverse weather conditions.

UK Deliveries

  • Typically arrive 2–3 working days after dispatch.

  • Please allow additional time during peak trading periods.

International Deliveries

We ship worldwide, including ROI, Europe, USA, Canada, Australia and New Zealand.

Delivery times vary by destination and carrier. 

International Delivery Estimates

(From date of dispatch)

  • Europe: 3–10 working days

  • USA & Canada: 5–15 working days

  • Australia & New Zealand: 7–20 working days

  • Rest of World: varies by region

These are estimates only. Unforeseen customs delays may extend delivery times.

Customs Duties, Taxes & Import Fees (Important)

International Customers

Your order may be subject to import duties, taxes, or customs handling charges upon arrival in your destination country. These charges are not included in the item price or shipping cost and are the customer’s responsibility.

We have no control over these fees, as they are determined by your country’s customs authority.

United States Customers (Updated 2025 Regulations)

Due to recent changes in U.S. import law, all parcels entering the United States may now be subject to customs duties and clearance fees, regardless of value.
These charges are the responsibility of the recipient.

EU Customers

EU orders may incur VAT, customs duties, or clearance fees depending on your country’s import rules. These charges must be paid by the recipient.

Australia & New Zealand Customers

Your parcel may be subject to GST, customs processing fees, or duty depending on the value and type of goods imported.

Incorrect Addresses & Returned Parcels

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for:

  • Incorrect or incomplete addresses

  • Parcels returned to sender due to failed delivery attempts

  • Reshipping fees for returned orders

If a parcel is returned to us, we will contact you to arrange reshipment (additional postage charges apply).

Lost, Delayed or Damaged Parcels

  • Delays caused by postal services or customs processing are outside our control.

  • A parcel is considered lost only after the carrier’s official investigation timeframe has passed.

  • If your order arrives damaged, please contact us within 48 hours with photos of packaging and contents.

Need help?

If you have any questions about your shipment, please email us at merch@bombsquadpod.com